WEST PALM BEACH, Fla. — Few developments have affected credit unions more over the past 15 years than the letter "E." The e-volution in product and service delivery via online applications has gone from innovation to mature market faster than anything in history. E-services. E-access. E-products. E-banking.
In this special report Credit Union Journal takes a look at how Internet-based financial services have delivered on the promise, where CUs fit in, and what lies ahead. In addition to experts‚ insights and predictions, this issue also contains a look at competitive offerings available to members from Apple's App Store.
The Next e-Wave: Connecting to Cost Savings
CALABASAS, Calif. — Someday credit unions' e-services platforms will connect members with suppliers that can save them money.
The Best e-Offense: Finding Ways to Add Convenience
MINNEAPOLIS, Minn. — Having convenient electronic access channels won't be enough in the coming years to compete for members' business, suggests EPL, which contends that credit unions must take the offensive.
Ahead of the e-Game: Personalization Is the Key
LAKE MARY, Fla. — Personalization, customization and integration of e-services will be necessary for credit unions to remain ahead of competitors in the technology race, according to Harland Financial Solutions.
Mapping Out the e-Strategy: Integrating 'e' into Big-Picture Planning
GRAND RAPIDS, Mich. — While more powerful financial planning tools and new mobile banking applications loom on the e-services horizon, the most important change coming, asserts one technology provider, is that more CUs will incorporate technology goals into their strategic plans.
Making the e-Grade: Focus on Mobile Banking
FRISCO, Texas — Giving credit unions an "A" for their delivery of e-services-so far, Fiserv insists that for CUs to keep that grade they'll have to be even more aggressive with technology plans in the future.
Set the e-Stage: Get Ready for the Next Step
SAN DIEGO — Symitar's John San Filippo recalls that just 10 years ago digital convergence meant having a PC hooked up to a TV. Today, he associates the term with the rapidly expanding capabilities within handheld devices.
e-Choices: Mobile Finance Apps
Credit Union Journal reviews some of the mobile banking and finance options available.
