HOUSTON First Community CU has deployed NCR’s APTRA Interactive Teller at its new branch in an H-E-B grocery store.
The Interactive Teller will augment in-person teller services in the H-E-B store, the company said, adding credit union members can use the new technology to speak to a live teller from 9 a.m. to 7 p.m. weekdays, and 9 a.m. to 5 p.m. on Saturdays.
"The interactive video technology from NCR helps us offer complete teller services in a smaller footprint along with new accounts and lending services," said Nancy Trennel, vice president of marketing and business development for the $960-million credit union.
According to NCR, the Interactive Teller lets First Community offer access to teller services during non-traditional business hours, build new small-footprint branches, and provide full teller services in areas not served by branches.
