ForeSee Measures CU MemberSatisfaction

October 14, 2004, 1:00 a.m. EDT 1 Min Read

ANN ARBOR, Mich. - (10/14/04) -- ForSee Results, which providescustomer satisfaction measurement, said it is working with fivecredit unions affiliated with Open Financial Solutions to help themmeasure member satisfaction through their websites. The surveys aimto measure member satisfaction with online experience, identify keydrivers of satisfaction, and quantify the link between satisfactionand future behaviors tied to loyalty. The credit unions are: OrangeCounty Teachers FCU, Suncoast Schools FCU, Patelco CU, Wescom CUand Bellco CU.

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