MILWAUKEE – Guardian CU said yesterday it has deployed VSoft's ASP platform, VServe, to handle branch item capture, image exchange and research/archiving of its images.
Prior to this, Guardian was creating and delivering costly paper cash letters for clearing and settlement. With VServe, the company said the credit union has eliminated paper cash letters and their associated daily courier runs and improved collection times.
Guardian executives cited VSoft’s complete spectrum of imaging services as a strong factor in their decision. The credit union plans to add a series of remote deposit capture solutions to further reduce costs and maximize efficiencies, including home office, ATM and merchant capture.
Additional benefits the credit union realized include: increased functionality for its branch tellers; the ability to capture, key, balance and handle reject/repair items with ease; and duplicate detection technology.
