HEW FCU Goes With CRI Systems
ELKRIDGE, Md.-HEW Federal Credit Union has signed with CRI Systems and installed its CRIterion loan origination software platform, with the system online as of mid-July. "We are proud to add HEW Federal Credit Union to our newest list of credit union clients benefiting from the numerous features provided by our CRIterion software," the company said.
For info: www.crisystems.net.
FedFinancial Has Outreach Service
AUBURN HILLS, Mich.-Digital Dialogue, a call center operations and software solutions firm, recently extended its outbound program to Maryland-based FedFinancial FCU in an effort to improve member relations and garner greater wallet share. The service welcomes new members with personalized phone calls, identifies lead generation opportunities, conducts surveys and reaches out to inactive or dormant accounts, according to the company.
For info: www.digital-dialogue.com.
Bluepoint Buys Avalon International
VISTA, Calif.-Bluepoint Solutions has acquired Avalon International, the technology solution provider announced. Avalon, a .Net technology and advanced item processing firm based out of Norcross, Ga., will operate as a wholly-owned subsidiary of Bluepoint and will retain is base location. Further terms of the agreement were not announced. This blending of industry leaders will offer financial institutions a true end-to-end, image based Check21 capture and item processing solution, Bluepoint said.
For info: www.bluepointsolutions.com or www.avalonintl.com.
Thillens To Offer IBT Products
CHICAGO-Integrated Bank Technology is partnering with distributor Thillens Service Corp. to offer remote deposit capture solutions to the processing company's customers. Remote deposit capture helps financial institutions to enhance customer service by allowing them to remotely scan their deposits at any time, a service that also cuts down on transportation and courier costs.
For info: www.ibanktech.net.
Digital Dialogue Launches Tool
AUBURN HILLS, Mich.-Googling for help when it comes to credit union information may become a thing of the past thanks to Digital Dialogue's new search tool. The product, called DigiKnow, is an online knowledge base and query tool that organizes credit union information into a database that members and staff can access through a basic question format. DigiKnow was developed for credit unions to offer members an alternate resource for getting information directly from the credit union, the company said. A vice president for TruWest Credit Union called the new tool "an alternative to a help desk."
For info: www.digital-dialogue.com.
