Jax FCU Exposes Member Records on Google

JACKSONVILLE, Fla. – Jax FCU was apologizing to more than 7,500 members last week whose personal information was accidentally exposed on Google. Gerri Sexsion, president of the $300 million credit union, said they had sent the information, including names and social security numbers, on a fourth of their members, to a third-party printer for a mailing on pre-approved auto loans. The information was sent over the Internet to the printer’s website, where the printer received its customers’ files, which were available over the Internet search engine Google. The information was apparently exposed on Google from May 8, when it was sent to the printer, until May 21 when Google removed it, said Sexsion. So far, there has been no evidence that the information has gotten into the wrong hands. The credit union has sent alerts to all of the credit bureaus on the affected accounts, she said. In addition, the credit union of providing each of the members with two free years of LifeLock, an identity theft prevention and resolution service. “I think we’re doing a good job at containing the problem and we’re helping our members through it,” Sexsion told The Credit Union Journal Friday.