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American Express is reportedly under investigation by a top federal agency exploring allegations of unethical sales tactics by the company’s small-business credit card sales representatives.January 7
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American Express has spent years refining a decision-making engine that can tailor products and services to cardholders' needs in real time.January 6
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American Express Co. boosted the perks on some of its premium cards once again as the card issuer tries to keep a lid on attrition during the coronavirus pandemic.October 26
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Lenders have spent months puzzled by the persistently low delinquencies on their credit cards. Now, they’re seizing the moment.October 23
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With the COVID-19 pandemic creating unprecedented challenges for small businesses, American Express has increasingly targeted its investments in that niche.October 23
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In her steady advance up the payments industry career ladder, Colleen Taylor has pursued a consistent theme of taking on challenging roles at pivotal moments, which has propelled her trajectory.September 10
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American Express hired Taylor to oversee its efforts to entice more U.S. merchants to accept the firm's cards.September 10
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When customers contact Wells Fargo, its artificial intelligence system goes to work; what American Express is getting with it purchase of Kabbage; Fannie, Freddie refi fee will wipe out millions in mortgage profits; and more from this week's most-read stories.August 21
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American Express isn't acquiring any loans in its deal for the online small-business lender. Here's what it is getting.August 18
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American Express Co. is acquiring the teams and technology behind the online lender Kabbage Inc. as the credit-card giant seeks to provide more loans and other services to small-business owners.August 17