ALBUQUERQUE, N.M. – Kirtland FCU yesterday said it has installed Financial Industry Computer Systems’ in-house residential loan origination and servicing technology.
Officials with the $420 million credit union said they chose the FICS system because of its ability to easily automate and streamline crucial functions. The credit union also preferred the end-to-end process that FICS offered.
The credit union now is able to access reports and specific member’s data, underwrite loans faster, and originate quicker. With the enhanced automated capabilities and product functionality, the credit union’s mortgage department is able to handle a higher volume of loans without adding additional staff, as well as grow the mortgage department by offering new products to its members, resulting in increased member service levels.
