MADISON, Wis. - (03/22/06) -- LoanLink Center announced Monday ithas signed with eGain Communications Corp. to install the company'seGain KnowledgeAgent and eGain Mail systems to better route, trackand resolve consumer inquiries. LoanLink Center is contact centeroutsourcer developed by CUNA Mutual Group and APPRO Systems thatprovides online lending services to 400 credit unions. eGainonDemand will allow the LoanLink enter to reduce the costs ofoperation and partition the member data of the 400 credit unions,while allowing agents to share common parts of the database acrosscredit unions. CUNA Mutual is the majority owner of the LoanLinkCenter and more than 30 state credit union leagues own minorityshares.
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As AI and digital assets become mainstream, banks are spotting new opportunities to integrate payments with other activities.
July 4 -
House Republicans overcame internal divisions to narrowly pass President Trump's tax and spending package Thursday afternoon. The measure would cut the Consumer Financial Protection Bureau's funding level, among other provisions.
July 3 -
A new partnership with Google Cloud will let the Spanish bank offer Gemini to all staff after a successful ChatGPT deployment.
July 3 -
Atlanta-based CoastalSouth's initial public offering prices at $21.50 a share; Valley National Bancorp announces Lyndsey Sloan will succeed Gary Michael as general counsel; Webster Financial Corporation taps a new chief risk officer and appoints a new board member; and more in this week's banking news roundup.
July 3 -
Capital One closed the deal to buy the credit card provider in May and as part of the review process, decided to exit its home equity lending business.
July 3 -
In a rare move for a credit union, the Seattle institution has snapped up the 13-member team that created EarnUp's AI Advisor product.
July 3