BOSTON -
The Division of Banks has also been instructed to review complaints and refer homeowners to reputable homeownership counseling firms, with the governor asking lenders to use this forbearance period to work in good faith with homeowners who are struggling to make their mortgage payments. The governor acknowledged a solution may not be available in all circumstances, but did ask mortgage lenders to consider modifying the terms of their loans to assist borrowers to move from adjustable rate mortgages into fixed rate loans.
"These measures and other recently announced initiatives that will be featured in forthcoming legislation are designed to ensure that additional homeowners do not find themselves in the same predicament that too many of their fellow homeowners do now," the governor said.









