QUEENS, N.Y. Melrose CU has deployed CO-OP Financial Services’ Next Gen ATMs, which support both traditional ATM transactions and shared branching.
Using Diebold Opteva machines, Melrose members can now complete all routine teller transactions at the credit union’s ATMs, and members of other credit unions within the UsNet/CO-OP Shared Branch network can use the credit union’s ATMs to complete common shared branching transactions.
“This technology allows Melrose and shared branch members to conduct teller transactions 24/7, thus alleviating the stress caused by long lines in the teller window queuing area of our lobby,” said Robert Nemeroff, director of marketing and public affairs at he $1.9 billion credit union. “In addition, it offers users the ability to use ATM technology without the need of an ATM or debit card. Any card with a mag stripe that contains the user’s exact information as it appears on their credit union account is the basic requirement, so indirectly, the machines minimize the potential for lost cards by reducing the amount of cards people need to carry around.”
Melrose CU’s adoption of CO-OP NextGen ATM was made possible through Covera, a CUSO owned by the CU Association of New York,and UsNet’s partnerships with CO-OP Financial Services.
Credit unions must be members of both the CO-OP ATM network and the CO-OP Shared Branch network to access CO-OP NextGen ATM.
