CAMBRIDGE, Mass. – MIT FCU has implemented Integrated Media Management’s TotaleAtlasWeb remote signature capture and document delivery solution as part of a strategy to provide a true virtual branch.
Unique to MIT FCU's implementation of TotaleAtlasWeb, IMM said it developed an authentication procedure specific to foreign students or employees in the country on visas and without a Social Security number. With such a prominence of this demographic, MIT FCU needed a way to serve these members as equally as others, without sacrificing security and enforceability. IMM recognized the need to electronically accommodate non-SSN holding members by providing a safe and secure public key infrastructure signature solution as is available to all MIT FCU members.
With only three branches that are relatively close together, electronic access is key to MIT FCU's continued growth and competitiveness. IMM said its TotaleAtlasWeb provides secure document viewing for credit union members to complete documents online, 24/7. TotaleAtlasWeb has simplified the process for the credit union staff by reducing workload and the number of touches required to each document, and has added more convenience for members. The previous funding process would take days, yet TotaleAtlasWeb changes that to minutes. The first loan that MIT FCU funded via a digital signature was for a local member who applied, signed and had the account funded within 20 minutes.
