Navy FCU Adds Overdue Card PaymentsService
VIENNA, Va. - (03/22/05) -- Navy FCU said it has expanded itsrelationship with PAR3 Communications to use its hostednotification system for credit card fraud to collect past due cardpayments. Navy Fed first used the system, delivered in partnershipwith TSYS, in 2003 to notify members about suspicious card activityfaster and cheaper than its dialer-based system. Success with thesystem led the credit union giant to use the solution to help itcommunicate with members on delinquent accounts. The PAR3 systemhas helped Navy fed increase collections, reduce the rolls ofdelinquent accounts and improve agent productivity.