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Credit unions are in position to move members away from standard postal delivery of information and toward digital communications, according to a new analysis from Callahan & Associates. Recent U.S. Postal Service anthrax contamination and resulting mail disruptions have showed there can be unexpected problems with the mail as the primary delivery and service channel, but these challenges and related increasing costs can be readily surmounted, said Charles A. "Chip" Filson, president of Callahan. "For virtually every service provided by mail, there is an Internet equivalent. But it is not enough to just offer the option, now is the time to train members to use these options," Filson suggested.

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