A credit union that entered an awards program for human relations practices simply to give
Nevada Federal Credit Union has been named the second place winner in its category for the 2002 HR Service
The HR Service Excellence Award is open to all types of companies, not limited to credit unions or financial
Michael Traficanti, senior vice president of human resources for Nevada FCU, told The Credit Union Journal he was
Nevada FCU entered the contest in November, he said, as a "benchmarking tool."
"Originally, we participated just to get feedback from our employees on how our department was doing. We wanted
Employees were asked to rate the human resources department's performance by answering 38 questions in five
Of Nevada FCU's 240 employees, 160 participated in the survey. No members of the HR department were allowed
How Competition Works
A spokeswoman for HR Solutions said the 2002 awards represented its seventh annual contest. The company solicits
"Employees sometimes nominate their company, or the HR department managers approach us so they can get
Traficanti said the award demonstrates "our commitment to providing outstanding service to our employees and
"And, it is a way for us to benchmark ourselves," he said. "We can see what areas we need to improve on, and where
Traficanti said there was really no one area that was rated as unfavorable or low by its employees and managers.
The results did, however, identify some key areas that the HR department wants to continue to focus on, he said,