Corporate One Federal Credit Union has unveiled Sherpa Technologies, a new credit union service organization that aims to assist credit unions in an evolving digital environment.
Sherpa is intended to help CUs better navigate the fintech landscape by acting as a consultant and offering financial solutions and experiential advice for credit unions. Corporate One serves 800 CUs from coast to coast, giving CUSO organizers a significant leg up in getting the word out and driving adoption.
“Sherpa was created to answer the complex questions digital transformation creates for many credit unions,” Melissa Ashley, president and CEO, Corporate One said in a press release. “Creating delightful member experiences requires leveraging all that financial technology (fintech) offers in an integrated fashion to deliver seamless, personal and frictionless interactions.”
Ashley continued that this transition was “easier said than done” concerning work with “bulky legacy systems” and an ever-changing marketplace.
“Therefore it’s difficult and overwhelming for many credit unions to develop, integrate and manage the kind of digital applications that offer better member experience,” she concluded.
One of the CUSO’s primary offerings will be its “Mosaic Platform,” an open digital development framework specifically geared toward the credit union industry. The system also encompasses data integration and orchestration services.
Among non-tech-related features, Sherpa will also launch an innovation council composed of representatives from 20 CUs across the country.
According to Sherpa President and CEO Keith Riddle, one of the CUSO’s main goals is to help credit unions of all asset sizes nationwide “develop, implement and expand a digital transformation plan that meets their strategic vision and organizational objectives.”
“Our staff has extensive experience and knowledge to complement any credit union’s team, and our consultative approach includes listening, identifying, connecting and enabling credit unions with the appropriate insight so they can choose a suite of integrated experiences to serve their members in a dynamic digital financial marketplace,” Riddle said.
