Digital Dialogue Launches DigiKnow
AUBURN HILLS, Mich.-Digital Dialogue, a PSCU Financial Services company and provider of 24/7 call center operations and software solutions to credit unions, has launched DigiKnow, an online knowledge base and query tool that organizes credit union information into a database that members and staff can access quickly and easily through a basic question format.
For info: www.digital-dialogue.com
FIS Signs Oregon Community CU
JACKSONVILLE, Fla.-Fidelity National Information Services, Inc. has signed $800-million Oregon Community CU in Eugene, Ore., and $550-milllion Memphis Area Teachers' Credit Union in Memphis, Tenn., for core processing services.
MISER is one of FIS' premium core processing solutions, delivering 24/7, high-volume transaction processing to banks and credit unions. The MISER platform, which is available in an online, real-time, memo-post or hybrid environment, provides financial institutions with increased efficiency, revenue and profitability through its integrated and scalable design.
For info: www.fidelityinfoservice.com
Smart Financial Sign With TNB
DALLAS-Smart Financial CU has moved the processing of its PIN debit cards to TNB Card Services, which already processes the credit union's signature debit transactions and manages its credit card program.
For info: www.tnbcard.com
Maine Shared Branching Expands
WESTBROOK, Maine-Maine Credit Union's Shared Branching Network announced that coverage has been expanded to include Aroostook County, giving the network statewide coverage.
The addition of Aroostook County includes 11 new locations with Acadia FCU, NorState FCU, and The County FCU joining the network and bringing the total number of locations in Maine to more than 105. The shared branching network gives the nearly 415,000 members of participating Maine credit unions access to nearly twice as many branches as any other financial institution in the state.
For info: www.cuservicecenter.com
Engage eSummit Online Event Set
SALT LAKE CITY-Growing revenues and profits in tough times is the focus of the Engage eSummit, a complimentary three-day online event to be held June 16-18, at www.engagesummit.com that will teach critical concepts on how to increase customer and employee retention and loyalty.
For info: www.engagesummit.com
