Security Service FCU Implements KIVA Group’s Teller Management Solution

Register now

SAN ANTONIO – Security Service FCU has installed Kiva Group’s Respect 7 unified teller solution across all of its service centers.

The company said the system integrates with its Fidelity core processing system, offers the latest advances in teller tools and controls, and provides a graphical user interface that is easy for its tellers to learn and use.

Built upon a Microsoft .NET platform, the teller application features the latest in teller capabilities and KIVA’s unified Wrapper. This distinct product component “wraps” around other Microsoft and Web applications to present in a single dashboard the key information (member profiles, sales, service and personal messages, sales referrals and individual performance) the credit union’s tellers need to operate with greater efficiency and provide better service.

Kiva Group is based in Bedford, N.H.

 

For reprint and licensing requests for this article, click here.
Technology
MORE FROM AMERICAN BANKER