SAN ANTONIO Security Service FCU has been ranked fifth among prime retail credit lenders in the country for overall satisfaction, according to the J.D. Power 2013 U.S. Dealer Financing Satisfaction Study.
Security Service scored 917 on J.D. Power’s 1,000-point scale based on its finance offerings, the application/approval process and sales representative relationship.
In a statement, SSFCU said that since moving to a paperless environment it can approve a loan in as little as 15 to 30 minutes, with funding delivered to the dealership within 24 hours in all the credit union’s regional markets.
In addition to its ranking in the J.D. Power study, SSFCU recently passed the $5-billion mark in indirect auto loans.
“According to the most recent reports, SSFCU funds one out of every four cars within the San Antonio area,” said Danny Lane, vice president, indirect lending, in a statement. “We see our business growing steadily since our expansion into Colorado and Utah.”
