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Institutions considering new technologies must ask themselves what they're looking for not just from a product but from a partner.September 4
Chief information officerPenFed -
The results of the American Banker/RepTrak Survey of Bank Reputations underscore the importance of communicating in a crisis.August 31
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Even as the bank’s sales practices faced intense government scrutiny following the Wells Fargo scandal, senior leaders in Oregon were fostering a culture that valued credit-card sales above all else, according to several former employees.August 27
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Institutions serving colleges and universities traditionally see membership surge in the fall, but are now planning for a decline as classes move online.August 27
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From student-run branches to courses on credit, budgeting and more, one of the industry's longest-running partnerships is being upended as districts across the country move to virtual learning.August 12
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A handful of credit unions have embarked on co-location strategies, sharing branch space with coffee shops and other businesses, but the social distancing era may force some institutions to rethink those plans.August 7
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The coronavirus pandemic has exposed weaknesses even at well-established fintechs. They could become more resilient by partnering with traditional financial institutions.July 16
CEOCCG Catalyst
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Members of NW Iowa Credit Union soundly rejected merging into Siouxland Federal Credit Union. The pandemic could lead to more unexpected results.July 7
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Three corporate credit unions serving more than 70% of the industry have banded together for a new effort following Catalyst Corporate's purchase of Aptys Solutions in late May.June 15
