This month's technology special report includes a look at how credit unions are using social media to boost their collections efforts, the quest for a comprehensive tool for managing all kinds of risk, as well as coverage out of the CUNA Technology Council Summit and much more.
unSocial Media
How CUs are using MySpace, Facebook to track down debtorsWEST JORDAN, Utah — The collections team at Mountain America CU here is using Facebook and MySpace to find members who aren't paying their credit union loans.
In Crisis, Software You Own Is Swiss-Army Knife of Solutions
SAN FRANCISCO — Make the most of the tools you already have as your company's technology spending slows down, suggested a panel including Microsoft, BECU and Harland Financial Solutions at the CUNA Technology Council (CTC) Summit.
Technology Council Honors CUs
SAN FRANCISCO — Tinker FCU, State ECU, Nassau Financial FCU and Envision CU were honored as winners of the 2009 CUNA Technology Council Best Practices Awards at the Council's 14th Annual Summit.
How Online Financial Advisor Connects Members to CUs' Products
VERNON HILLS, Ill. — Managing your money at Mint or Wesabe may be popular in the down economy, but some say that getting financial advice online from your credit union is better for the long-term-particularly when that advice recommends the CU's products and services.
WANTED: A Comprehensive Tool for Managing All Kinds of Risk
CAMAS, Wash. — Determined to examine risk from all angles, Lacamas Community CU here is looking for one risk management tool that "does it all," at a price the $175-million CU can swallow.
Why LAFCU Just Said No to Back-Up Tapes
GLENDALE, Calif. — Thousands of credit unions back up business data onto magnetic tapes, but Los Angeles FCU (LAFCU) here never liked that practice.
Online Money Management Tool Could Be The High-Tech Bait That Hooks Gen Y
SAN FRANCISCO — Online money management tools could act as a beacon for high-income, high-debt people who are looking for help during the financial fallout, according to a panel at the CUNA Technology Council (CTC) Summit.
