Spokane Teachers Wins Award
SPOKANE, Wash.-Spokane Teachers Credit Union's Conversation Engine was selected as one of The Data Warehousing Institute's best practices award winners for 2009. The solution delivers information from STCU's data warehouse to its tellers, giving them greater insight into member needs and delivering higher referral rates for the credit union. In the project's first phase product and service referrals jumped 280%, the credit union said. Awards winners will be honored at the TDWI World Conference in San Diego in August.
For more info: www.stcu.org
FoolProof Wins Best Of Show
BOSTON-FoolProof's financial literacy education system was the winner of the CUNA Technology Council's Best of Show Award at the 2009 America's Credit Union Conference. FoolProof offers five separate financial literacy programs for high school and community groups, parents, college students, young adults, and adults. This Web based system is centered entirely on CU principles and features videos, podcasts, online modules, and more to enhance learning.
Economy Raises Fraud Fears
AUSTIN, Texas-More than 40% of IT executives said they are more concerned about information security in the face of the troubled economy, according to a recent survey by Credit Union Information Security Professionals Association (CUISPA).
The trade group said there appears to be an overall heightened awareness of security issues, among information security professionals in credit union land. "As times get tough and more people lose their jobs, they are more likely to resort to drastic measures," said Michael Shoemaker, CTO of $700-million First Entertainment CU.
And those concerns spread beyond the general public, CUISPA reported. "Insider threats and fraud attempts by account holders are starting to weigh heavy on IT staffs," the group said. "At least one respondent has experienced an increase in check and loan fraud as the economy has turned. Credit card fraud and threats related to card processors continue to be the top concern for most credit unions."
MCCU Unveils New Website
CLOQUET, Minn.-Members Cooperative Credit Union has unveiled a new website at www.membersccu.org. The new design is aimed at making the site more user-friendly. Designed in partnership with Duluth-based advertising agency Nelson and Company, the new site contains a re-organization of information regarding popular products and services including investments and business and personal loans. MCCU also recently added a page on the social networking site Facebook to aid in member communication.
