Technology News

SDCCU Intro's 'Live Chat'

SAN DIEGO-San Diego County Credit Union (SDCCU) has added live chat capabilities to its website.

Members now can "chat" with a live SDCCU member service representative during normal business hours.

"Our team of highly experienced representatives are standing by, ready to help our members with immediate online assistance to explain product options and answer support-related questions, precisely when they need it," said SDCCU CEO Teresa Halleck. "It's even more convenient than going into a branch or speaking with us on the phone."

 

Get Ready For Future Of Tablets

CAMBRIDGE, Mass.-Is your credit union prepared to deal with a future of tablets?

A new study from Forrester Research suggests that, fueled by a growing interest in tablet computers, nearly half-a-billion PCs will be sold to consumers in the U.S. between now and 2015. Over the next five years, PC unit sales across all form factors-desktops, notebooks and laptops, tablets, and netbooks-will increase by 52%, suggests the report, "The US Consumer PC Market In 2015." Data in the report is based on Forrester's latest five-year ForecastView for the personal computing and eReader markets in the U.S.

Tablet sales in the U.S. will go from a modest 3.5 million units in 2010 to 20.4 million units in 2015, a 42% compound annual growth rate. Starting in 2012, tablets will outsell netbooks, and by 2014, more consumers will use tablets than use netbooks. In 2015, tablets will constitute 23% of PC unit sales.

For info: www.forrester.com.

 

Consumers CU Offers TextBanking

KALAMAZOO, Mich.-Consumers CU has launched TextBanking, a secure way for members to view account balances and activity from their cell phones or other mobile devices. The CU said it will not charge any fee for the service, which will work with "nearly all major mobile providers in the U.S.," including ALLTEL, AT&T, Centennial Wireless, Metro PCS, Nextel, Sprint, T-Mobile, Verizon, Virgin Mobile, and more. The service also works with virtually any type of mobile device or cell phone, as long as it has the ability to send and receive text messages. Options are also available with certain prepaid plans.

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