COLUMBUS, Ohio — The $548 million Telhio Credit Union on Monday said it has selected the DNA account processing platform and integrated solutions from Fiserv to support its goal of becoming a $1 billion CU in the next few years.
One of the largest Small Business Administration (SBA) credit union lenders in Ohio, Telhio said it was seeking a core account processing platform that will enable it to set up and support a wide range of business lending programs, streamline its account opening process, eliminate time-consuming manual tasks and deliver a superior experience to its 46,000 members.
The CU said it also wanted a platform built on the latest technologies that could adapt to its changing needs.
"After looking carefully at several core platforms, Telhio selected DNA because it was the only choice that offered the modern technology, the integrated solutions, the business lending flexibility and the openness that we need to take us to $1 billion in assets and beyond," Leslie Bumgarner, president and CEO of Telhio Credit Union, said in a statement. "Other factors that set DNA apart for us were the DNAappstore, which immediately lets us add user-developed features and capabilities to the core, and the genuine interest that the Fiserv team showed in our business."
In addition to DNA, Telhio will add a host of integrated solutions from Fiserv, including a suite of CRM and business intelligence solutions for DNA, Prologue Financial Accounting Services, Next Multi-Channel Marketing, tMagic for DNA teller capture, Verifast teller-line authentication, WireXchange wire transfer, ConvergeIT IVR, Wisdom: 5300 Call Report Assistant, Funds Transfer Pricing, and several DNAapps.
Founded in 1934, Telhio CU has served central Ohio for more than 75 years. The credit union has been the largest SBA credit union lender in Ohio for three consecutive years.
