Tips On How To Avoid Having CU's Identity Stolen

Register now

As there is no single entity dedicated to tracking phony credit union websites, it's up to every credit union to diligently patrol its own cyber waters. CUNA Mutual Group is offering these tips for preventing and detecting this type of fraud.

* Ask your employees and members to watch for newspaper advertisements for imposter credit unions.

* If an advertisement is noted, contact the real credit union at its telephone number of record.

* If you see an advertisement for a credit union that looks suspicious, contact your state regulator.

* Maintain a comprehensive and up-to-date domain portfolio.

* Register key brand names as well as the credit union's name.

* Register names under all relevant domain names, including all top-level domains and country codes.

* Use reputable domain name registration authority. Use tools provided by a reputable internet brand protection service to conduct regular comprehensive internet monitoring.

* Monitor all weblinks to ensure proper authorization, content, privacy, and security.

* Ensure that appropriate written contracts are in place with all authorized third parties.

* Ensure that proper disclosure notices are posted on the credit union's website.

* Take appropriate action against cybersquatters and other unauthorized operators to ensure continued control of domain names and weblinking relationships.

* If you can determine the ISP hosting the imposter/spoofed website, contact the Internet service provider to request that the site be immediately disabled and all information pertaining to it be preserved for law enforcement.

* If you have been victimized by a spoofed e-mail or website, you should contact your local law enforcement, US Postal Inspector, or FBI.

* Also, if spoofed by email or website, file a complaint with the FBI's Internet Fraud Complaint Center at

For reprint and licensing requests for this article, click here.