UNDER THE MICROSCOPE

Financial Advisors Gain Confidence From Affluent

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ATLANTA-Increased confidence in financial advisors is reported in the wake of recent economic and market conditions by nearly four in 10 mass affluent consumers who use them, according to a recent survey by SYNERGISTICS Research.

The study, titled, "Refocusing on the Mass Affluent," found three-quarters of Mass Affluent respondents who have investable assets of $100,000 to $1 million use some type of professional financial advisor. Those who use financial advisors were asked to indicate, on a five-point scale, how their degree of confidence in their advisors has been affected by economic and market conditions over the past 12 months. Overall, four in 10 are more confident in their advisor's expertise. This includes one in six who are much more confident and one-fifth who are somewhat more confident.

More than half (55%) have the same level of confidence that they always had. Only a small number (6%) express less confidence in their advisors.

For info: www.synergisticsresearch.com

International Transfers Grow, But Rate Downplayed

BOSTON-Cross-border money transfers recovered some of their 2009 losses last year, but Aite Group warned financial institutions not to expect dramatic growth in the space.

After declining 7.8% in 2009, Aite Group estimates cross-border consumer money transfers grew 2.9% in 2010. The consultancy expects the market to continue to grow 4.6% in 2011 and 5.1% in 2012, reaching $437 billion by 2012.

The report, an update to Aite Group's June 2010 report, "Money Transfers: The Tipping Point," is based on the firm's analysis of data reported by central banks, the International Monetary Fund and the Inter-American Development Bank, as well as country-level data and insights from money transfer organizations.

"While growth has resumed after the dip in 2009, the days of double-digit-or even high single-digit-growth are over," said Gwenn Bézard, research director with Aite Group and author of the report. For info: www.aitegroup.com

Study: Consumers Spending Within Means

LONDON-A report from VRL, "Debit Cards As Profit Drivers," found the ratio of issued debit cards to credit cards has widened significantly since 2008. At the extreme, Germany stands out as a market where credit cards are almost totally absent, and where debit cards dominate: four million vs. 101 million respectively.

Even where credit cards are in the majority, there has been "supernormal" growth in debit related payment instruments. VRL said Canada is instructive, as the number of debit cards in circulation almost doubled between 2009 and 2010.

For info: info@vrlfinancialnews.com

29 BILLION Cards Manufactured

PRINCETON JUNCTION, N.J.-Some 29.6 billion plastic cards were manufactured globally in 2010 according to a study by the International Card Manufacturers Association (ICMA), a global non-profit association for card manufacturers, personalizers, issuers and suppliers.

ICMA said its Global Market Statistics Report examined 15 market segments-ranging from telephone scratch-off to access control and found the market remains strong with $15 billion in sales, which is driven by continued penetration of higher valued chip cards and increased Asia-Pacific volume.

For info: www.icma.com.

Branch Closures Push Consumers Away

SYNERGISTICS: Consumers Will Switch if Branches Close

Has chart ATLANTA-Three in 10 consumers who use bank branches say they would switch financial institutions if the branch they use most often were to be permanently closed, according to a recent survey by SYNERGISTICS Research.

The study, "Branch Networks in Transition," asked branch users which of several actions they would be likely to take if their primary branch were to close permanently. More than four in 10 said they would start using a different branch of their current financial institution. However, three in 10 report they would switch to another financial institution with a more convenient branch. One in seven say they would use another method of handling financial matters such as ATMs, online banking, call centers, or mobile banking.

"Due to the current economic environment and the impact of increased regulation, some financial institutions are looking at branch closures as a means of cutting costs," said Bill McCracken, CEO of SYNERGISTICS. "Results from our survey show that branch networks continue to be very important for both account acquisition and retention. Those providers considering the closure of some branch locations should be prepared for a degree of account runoff as a result. While most would make some attempt to stay with their current provider, three in 10 indicate they would be likely to switch financial institutions if their primary branch was closed. Furthermore, younger consumers (18 to 49) are more likely to indicate that they would switch. FIs cannot afford to lose a significant portion of their customer base, particularly younger customers."

The study featured 1,000 Internet interviews with consumers age 18 or older.

For info: www.synergisticsresearch.com

Phishers Becoming Sophisticated Marketers of Fraud

TACOMA, Wash.-Phishers are becoming more sophisticated criminal marketers, according to Internet Identity, a provider of technology and services that help organizations secure their Internet presence.

The company said its Second Quarter eCrime Trends Report revealed a quarter that was a "watershed for data breaches," from unprecedented large-scale attacks at Sony and Epsilon, to penetrations against security companies themselves, and even assaults on small, non-traditional targets like a knitting community. Between recent direct attacks and exposures caused by password re-use, Internet Identity said industry leaders are calling for new, resilient security practices that assume network compromise has already occurred, so efforts be directed to detecting and containing them quickly.

To see how these events are shaping thoughts and planning within enterprise environments, IID surveyed its clients who are leading enterprises on the threats from spear phishing, a more highly targeted form of phishing. More than 85% of respondents acknowledged some concern about spear phishing, with 33% saying that they are "extremely concerned." Further, fully half of all respondents reported that their organizations had been victimized by spear phishing in the past year.

"Across the spectrum, there is a growing realization that criminals are becoming far more sophisticated in their targeting approaches, and that at the end of the day, organizations' networks will be compromised," said IID President and CTO Rod Rasmussen. "Our survey found that most people we talk with are already concerned, and our opinion is that if they aren't, they sure should be."

As an example of these more sophisticated marketing approaches to phishing, IID found that from April to June 2011 phishers increasingly used a technique called URL rewriting to target multiple legitimate domains simultaneously through compromised shared servers that host hundreds of unique URL's at a single IP address. Compromising thousands of legitimate domains with good reputations in their attacks allows phishers to bypass many anti-spam measures and increase deliverability of their lure messages.

IID found the overall phishing increase quarter to quarter was a "significant" 11%. Yet since IID only counts one compromised IP address per phishing attack in its overall statistics, the actual increase in overall attacks if URL rewriting was to be included would be dramatically higher (more than 80%).

For info: www.internetidentity.com/resources/trend-reports

Why CEOs Can't Sleep

GREENWICH, Conn.-A recent survey of more than 200 chief executives found third-party lawsuits and identity theft are the biggest areas of concern.

When asked by Chief Executive Group, which conducted the survey, what keeps them up at night, 37% of respondents said being sued by a third party was a "high" or "very high" area of concern, while 57% indicated identity theft as such.

The purpose of the survey was to ascertain senior executives' awareness of business and personal "invisible risks" and measure their risk preparedness. Survey results indicate that while most CEOs surveyed were aware of risks to "hard" assets-homes, cars, boats, jewelry, etc.-many were not aware of the extent of the personal liabilities they face as highly visible and frequently targeted individuals. Most had inadequate insurance protection against associated risks.

Other findings show that while significant majorities of CEOs were confident in the levels of insurance coverage obtained for automobiles (95%) and homes (97.5%), only 52.2% were confident that their companies provided them adequate Directors & Officers (D&O) Insurance liability coverage to protect them. A whopping 41% said they were not sure if the boards on which they serve even have adequate insurance coverage for them.

For info: www.chiefexecutive.net

Bank Deposits at Record High: Nearly $10 Trillion

Has art SAN ANSELMO, Calif.-Total deposits in FDIC insured institutions continues to increase, reaching a historic record of $9.8 trillion at the end of June.

Analysis from Market Rates Insight found the record amount of deposits increased by $343 billion in the first half of this year. Most of the increase in deposits in the first half of this year (99%) occurred in domestic accounts.

The shift of money from CDs to liquid accounts (checking, savings and money market) continues, MRI said. In the first half of this year, balances of CDs, which require time commitment, decreased by $94 billion-from $1.978 billion to $1.884 billion, whereas balances of liquid accounts increased by $446 billion-from $5.895 billion to $6.341 billion.

Additionally, the shift of balances from business to retail consumer deposits continues. In the first half of this year, the amount of retail consumer deposits increased by $382 billion, whereas business deposit balances decreased by $29 billion. As of June, retail consumer balances made up 90.1% of total deposits, up from 89.2% in the beginning of the year.

"We projected this phenomenal growth in deposits and the shift from term to liquid accounts in the analysis we produced last year," said Dan Geller, Ph.D. Executive Vice President at Market Rates Insight. "The reason we are witnessing such growth and shift in deposits despite meager interest rates is because consumers are very fearful about the economy, and are fleeing to the safety and security of insured and liquid deposits."

For info: www.marketratesinsight.com


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