US Airways FCU Adds Voice Recognition Technology

US Airways FCU said it has contracted with Maxxar Corp. to expand its telephone lending system by adding voice recognition technology. The technology will allow members to bypass credit union agents and directly apply for consumer or real estate loans without using touchtone keypads. The $640-million credit union plans to gradually roll out the technology to members throughout the rest of the year.

For reprint and licensing requests for this article, click here.
MORE FROM AMERICAN BANKER