
Jim Nussle
Though Nussle still insisted that the dual membership requirement is what is best for the industry, he added that he was hired to modernize the largest national credit union trade association, and changes are coming.

Diana Dykstra

Jon Hernandez and Wally Murray

Chuck Bruen Shapiro Award

Pablos Holman
Holman warned CUs information from the new chip cards can be stolen right through a person's wallet. He said the credit card industry does not have a security program, it has a risk management problem. "The risk gets pushed to the merchant. The credit card industry makes money off of fraud," he said.
While technology is changing the way most people live their lives, Holman said Credit unions are an industry designed not to change much. "Disruption means your competitors change faster than you," he said. Holman said statistically, every credit card number has already been stolen, and it is just a matter of if someone has tried to use it. "Stop issuing debit cards," he said. "If someone steals a debit card and hacks it, they can take all my money. If someone hacks my credit card, that is someone else's money."