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Despite being at the bank for 30 years, RBC's head of AI and digital innovation is still in learning mode.

The COO also led nearly 30 digital transformations in the past year. Now, she is turning her attention to agentic AI, robotic process automation and instant payment initiatives.

Jon Lofthouse, the former CIO, led the effort to weave AI into every layer of the bank's business.

The head of consumer banking and enterprise technologies said the key to success is spreading tech work among business units.

JPMorganChase's Gill Haus help unlock the "why" behind tech decisions

U.S. Bank's chief digital officer also launched a digital assets and money movement unit to accelerate stablecoin issuance, cryptocurrency custody and digital asset tokenization.

By chunking projects down, Truist's head of enterprise payments is speeding up product development, launching things faster and changing the bank's innovation culture

Six AI agents give employees real-time insight into how consumers might respond to messaging and digital experiences.

Fifth Third's Newline has landed Stripe, ADP and Trustly as clients by offering something rare: a big bank with no competing products.

By bringing capital markets data into the app corporations already use to manage cash, the bank is betting it can help clients make debt issuance decisions faster.

The head of global payments and liquidity and wholesale digital says embedding innovation into strategy—whether AI, real-time payments or crypto—capitalizes on rich data flows.

The group CEO says that new app-based intelligence tools are empowering customers to make better spending decisions and protect themselves against scams.

Jude Schramm said upgrades to the bank's tech stack have helped generate $200 million in annual run-rate savings.

Synchrony CTO's AI push focuses on practical gains, from agentic commerce to faster risk detection.

Matt Linderman orchestrated the bank's largest merger by rethinking how to use the technology it already had.