Fifth Third

The Cincinnati, Ohio-based bank delivered third-quarter earnings that mostly met expectations, even as it took a $200 million blow to credit.

Fintechs and banks are rapidly placing checkout inside apps, e-commerce sites and travel services, standing on the shoulders of a new generation of artificial intelligence and data science to revolutionize customer experience. Some of the bank executives leading the charge spoke with American Banker about the innovation's potential.

Chayt said the bank has been able to onboard customers "at the speed of fintech" rather than "the speed of banking."

Rohrkemper attributes her success at the bank to her engineering and teamwork mindset.

The Treasury Department has designated Fifth Third as the financial agent for its Direct Express prepaid card program. The decision marks a reversal from late last year, when BNY reached a five-year agreement with Treasury.

The Ohio-based bank opened its first branch in Alabama, with plans to open 14 more over the next three years.

As the crypto-friendly GENIUS Act winds its way through Congress, executives at some of the nation's largest banks are showing a newfound enthusiasm for stablecoins.

The Cincinnati-based bank has partnered with the fintech Trust & Will to make estate planning easy, accessible — and free.

Fifth Third Bancorp revised its guidance, but still expects record net interest income for 2025, even as commercial clients signal that economic volatility will drive up inflation.

King, who spent 24 years at M&T Bank and departed with little explanation, will lead Fifth Third's operations in middle market commercial banking and wealth management.

Earned wage access is shaping up to be the most divisive financial product in decades as industry trade groups and consumer advocates spar over whether EWA should be classified as credit in order to protect consumers. Is there a middle ground?

The Most Powerful Women to Watch honoree talks about what it means to lead, what's changed since she started on Wall Street, and why customers choose regional banks, in conversation with American Banker Editor-in-Chief Chana Schoenberger.

Stevens' expansive role at the Cincinnati-based lender includes head of enterprise workplace services, which puts her in charge of Fifth Third's properties.

Chayt started at Cincinnati-based Fifth Third as director of wholesale payments in 2016, after almost 19 years at Comerica leading its treasury management and business deposit services.

The bank's acquisition of embedded finance firm Rize Money and collaboration with open banking firm Trustly will enable the bank to grow real-time processing, account-to-account transfers and address emerging compliance challenges.

The expansion program, entering its sixth year, gives the Cincinnati-based company a regional profile few of its competitors can match, CEO Tim Spence said on a conference call with analysts.

The regional bank started making moves to protect deposits last year, which prevented steeper declines during a volatile first quarter, CEO Tim Spence says.

The regional bank's play for a piece of the wealth management pie, under wraps for more than a year, has a unique twist.

At the end of 2020, when Melissa Stevens began running both digital and marketing for Fifth Third Bank, fewer than 10% of new customer checking accounts came through the digital channel. Now the bank is on track to end 2022 with more than 25% of sales originating online or on mobile. 

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