Debt collection

Under the recently appointed Director Kathy Kraninger, the bureau has the opportunity to address numerous problems with its collection and presentation of consumer grievances.

The online lending industry has turned to the courts, Congress and now federal banking agencies in an effort, thus far fruitless, to blunt the impact of a 2015 appeals court ruling.

Readers consider Square's bid to become an industrial loan company, weigh the Federal Deposit Insurance Corp.'s oversight of brokered deposits and debate reforms to the Consumer Financial Protection Bureau.

Under the recently appointed Director Kathy Kraninger, the bureau has the opportunity to address numerous problems with its collection and presentation of consumer grievances.

The lender collected at least $21,800 that consumers did not owe and harassed borrowers' personal references, according to a CFPB settlement.

LendStreet is looking to break the circle of debt that often arises when struggling borrowers try to consolidate what they owe.

The biggest question is whether new CFPB Director Kathy Kraninger will deviate from the pro-industry policies of her predecessor, or bring continuity.

Two groups are asking the agency to restrict collectors to "one live conversation per week" with a borrower and up to three phone attempts per week.

In a world where most financial matters can be handled with a few taps on an app, debt collection appears stuck in the last century.

The Poughkeepsie, N.Y.-based credit union agreed to pay $95,000 to settle claims that it incorrectly repossessed vehicles of service members.