Digital payments

The digital transformation of payments has reached its next phase — with banks and fintechs leading the way. Avoiding the one-size-fits-all approach to deliver the experience customers want is key.

There is no doubt 2020 was a year of contactless transactions. But what implications do contactless payments present when it comes to security?

People want their payments to be quicker, safer, and more readily available across a wider range of channels. How are industry leaders leveraging data to build stronger relationships with their clients?

David Heun, associate editor at PaymentsSource, talks to Laura Socha, senior partner at Capco, about the trends driving the advancement of payment technologies in Canada.

Michael Moeser, senior analyst at PaymentsSource, talks to Marcy Campbell, vice president of digital in-store commerce and global professional services at PayPal, about how payments will change as more consumers return to stores.

Bradley Riss is chief commercial officer at Checkout.com, a firm that acts as a payment gateway, acquirer and processor through a single channel, covering cards, passthrough wallets, stored value wallets and alternative payment options such as point of sale credit. It charges a fee based on processing and card payment costs rather than the percentage+ model that most payment API companies charge. The model is designed to make the service customized to different merchants and serve as a base to offer other merchant products.

David Heun, associate editor of PaymentsSource, talks to Sara Hafner, head of financial partnerships at Forter, about how the growth of online shopping has raised the stakes for fraud prevention.