Digital Banking 2021

In this fireside chat moderated by Penny Crosman, Wells Fargo’s Michelle Moore (Head of Consumer Digital) and Sandra Nudelman (Head of Consumer Data and Engagement Platforms) will discuss how they’re working together to drive transformational change for consumer customers across channels.

Jeremy K. Balkin, Managing Director, Global Head of FinTech and Innovation, JPMorgan Wholesale Payments

Global economies are navigating an era of digitization amid challenges from climate change to social injustice to distrust in public institutions.

Hear from our panel of experts the challenges and opportunities for building a product that meets the specific needs of a professional group, how to tailor the experience and features to the unique needs of specific professional groups and what's the value in catering to a segment of small business owners?

While the Covid-19 pandemic drove the rapid adoption of online and mobile financial services, the conversation quickly changed from doing so out of necessity to the benefits of the ease and personalization of digital experiences.

In the race between decentralization versus centralization, cryptocurrency is transforming the traditional banking system and finance.

TD's global approach to cybersecurity: Adding new layers of protection.

Join Javelin Digital Banking Director Mark Schwanhausser for a one-on-one conversation with Damian Warren, head of consumer digital channels, as they explore why innovations in financial fitness, personalization, search, and virtual assistants will separate the winners from the contenders in the years to come.

In this session, PwC shares its latest research on how and where consumers bank, what they expect, and how financial institutions can react. As leading firms improve their ability to segment buyers, it’s no longer good enough to target based on physical proximity. We’ll look at how competition is changing, and opportunities you can pursue regardless of your size.

Digital lending transactions are set to take off. As society advances beyond the disruptions of 2020, there’s an opportunity for digital-friendly financial transactions to accelerate. Shifting to more digital-friendly loan workflows improves any lender’s agility, letting you move faster than ever to attract new business. Across all types of lending—retail, small-medium business, and commercial—borrower expectations have shifted significantly to favor tools that simplify and expedite the lending process.

It’s a new business as usual. The pandemic accelerated the need to do business digitally. And, after years of increasing fragmentation of partners and services, there is a movement toward consolidation.

Penny Crosman, Executive Editor, Technology American Banker; Robert Anderson, Partner, FTV Capital; Mariquit Corcoran, Group Chief Innovation Officer, Barclays; Arvind Purushotham, Managing Director and Global Head of Venture Investing, Citi Ventures; Ben Savage, Partner, Clocktower Technology Ventures

Regional and Community banks face a number of vexing trends including increasing share by the national banks, emerging challenger banks, and accelerating consumer behavior shifts to digital.

Hear from fintech Branch, Evolve Bank & Trust, and Domino’s about this growing trend and best practices from real experiences that have not only helped provide greater financial stability for workers but also a new push to modernize workforce payments.

Winner: Donta Wilson, Chief Digital & Client Experience Officer, Truist Financial Runners-up: Lincoln Parks, Vice President, Strategy and Innovation Officer, Heritage Southeast Bank Hari Moorthy, global head of transaction banking, Goldman Sachs Head of Strategy

Banking is changing as value chains are fragmented, products are componentized, and new players emerge.

With moderator Miriam Cross, Technology Reporter at American Banker; Panelist Abhi Chaudhary, Direct to Consumer Channel at Green Dot; Panelist Ernie Diaz, Head of US Consumer Distribution, Wealth & TD Auto Finance at TD Bank; Panelist Pierre Habis, Head of Consumer & Business Banking at Santander.

Financial institutions are seeing consumer trust wane dramatically. Strong identity verification tools can help them prevent fraud and reduce friction.

In this opening session, Brian Elkins of Monigle and Janet King from American Banker unpack a new model for customer experience and key themes and examples to help shape the reimagined baking experience.

The most effective defense against mule accounts, is to understand how they move money across banks’ digital borders. In this spotlight session, we will share data supporting the different use cases commonly used.

How do you catch a criminal who doesn’t actually exist? Through the use of fake data, fraudsters are creating data ghosts to commit various forms of fraud around banking, insurance, mortgages and beyond.

Travers Clarke-Walker, Chief Commercial Officer, Thought Machine; Sam Niro, Product Marketing Manager, Acquire; Tim O'Connor, Principal, Deloitte; Gys Hyman, Principal & GM, ConvergePROSPERITY, Deloitte

Steve Moroski, Senior Vice President, Financial Services, Celonis; Farouk Ferchichi, Chief Data & Analytics Officer, Envestnet

Join Onfido CEO Mike Tuchen and Okta Regional Chief Security Officer Ben King as they present exclusive joint research on how customer attitudes have changed over the past year. Five thousand respondents from the U.K., U.S., France, Germany and the Netherlands told us how they feel about digital access across a range of industries.

Grab your lunch and join the team from Hitched as they share their firsthand experience of launching a digital bank, built for the unique and surprising financial needs of new couples.

In this session, Platinum Bank Chief Credit Officer Jeff Bajek and nCino Regional Vice President Billy Yarborough will share how Platinum Bank implemented the nCino Bank Operating System® in under six months to digitize lending operations.

In today’s world, consumers expect simple, unified, digital experiences across every aspect of their lives.

In this talk, Stephen Murphy, CEO of Genesis, will be joined by Katya Chupryna, Vice President, Citigroup to discuss how this technology is changing the technological landscape of finance, highlighting the unique needs of the financial market and outlining both the benefits and potential pitfalls when deploying low code in high stakes environments.

Keith Mayer, Product Manager - RDC, Deluxe; Sergio Mariscal, Solutions Engineer, Blend; Chris Cummings, Principal Product Manager, Precisely; Daniel Taylor, Customer Engagement Specialist, Precisely; Alex Walters, Enterprise Solution Engineer, Docusign; Bob Siciliano, Sr. Solutions Engineer, Akamai; Steve Winterfeld, Advisory CISO, Akamai; Richard Scioli, VP of Business Development, Alloy

Steve Gaida, Sr. Solution Consultant-Digital Payments, Deluxe; Tom Shell, Vice President, Business Development and Solutions Engineering, DataVisor; Eyal Sivan, Head of Open Banking, Axway; Brian Hall, Senior Solutions Consultant, Bottomline Technologies; Albert Laino, Solution Consultant Team Lead, Bottomline Technologies; Ryan Canin, CEO, DocFox; James Miller, Senior Enablement Manager, Thought Machine

Troy Stukenborg, Digital Experience Advisor, Jack Henry Digital; Corey Cederquist, Director, Customer Transformation, PwC Customer Link; Richard Eastley, Global Industry Lead, Banking & Financial Services, Mendix; Aaron Davis, Director Product Marketing, OneSpan; François Leblanc, Director of Technical Sales, OneSpan; Maddie Gleason, Technology Consultant, Deloitte; Derik Sutton, VP of Marketing, Autobooks

Simon Marchand, CFE, C.Adm., Chief Fraud Prevention Officer, Nuance; Michael Engle, Chief Strategy Officer, 1Kosmos; Ryan Tomkins, Pre-Sales Engineer, Solution Consulting, ABBYY; Ashvini Saxena, Vice President and Group Head, TCS Digital Software & Solutions; Anurag Yadav, Head, Product Management, BFSI, TCS Digital Software & Solutions, TCS; Joakim Sjöblom, CEO and Co-Founder, Minna Technologies; Pat Kinsel, Founder, CEO, Notarize