Credit unions wouldn't seem to have much in common with the air travel industry, but a former VP at Southwest Airlines emphasized the important role culture plays at organizations of all stripes.

Credit Union of Texas was struggling with a slow and expensive hiring process. Management decided to revamp, in part by making interviews more dynamic.

Rich Karlgaard, who has spent 20 years at Forbes, shared insights into trends and best practices for credit unions

The former Goldman CEO is said to be the unnamed executive at a meeting with Asian financier; the bank faces multibillion-dollar penalties in two countries.

Earthmover Credit Union CEO Libby Calderone has been appointed president of the Illinois Credit Union System's CUSO.

Raises for the rank and file have fueled investor complaints that banks aren’t keeping a lid on expenses. Executives say the pay increases have lowered turnover and improved customer service.

The Virginia company said that Carolina State Bank is on pace to open later this month.

There’s an argument to be made that those who have experienced bias—be they women or any other underrepresented group—are likely to have developed some distinctive qualities in response, writes Karla Friede, CEO of Nvoicepay.

Credit unions in Michigan, Kansas and elsewhere are making major staffing changes at the branch level, while CUES recognized several executives.

Technological advancements are helping to empower employees, and many organizations, including banks, will need to shift their cultures to continue to attract the best workers.