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Arkansas Federal Credit Union in Little Rock launched a branded calling solution in June through a partnership with First Orion, also based in Little Rock. It has helped reduce declined calls by 21%.

House Republicans and lawmakers on the Senate Banking Committee questioned the culture at the Federal Deposit Insurance Corp. after a Wall Street Journal report alleged a climate of sexual harassment and misogyny.

The deal for SimplyBank, scheduled to be completed in the second quarter, would give First Financial in Terre Haute, Indiana, additional branches in Tennessee and its first presence in Georgia.

As more corporations call employees back to the office, payments technology firms like Wise are balancing the need for in-person collaboration with meeting workers' flexibility needs.

Executives reflecting on the issues that doomed three banks say the closures stressed the importance of adapting quickly to change, and emphasized the advantages of the credit union business model.

The future of financial services lies in collaboration between big banks and fintech, not conflict.

The new chief financial officer, Chris Doll, is City National's third recent hire from Fifth Third. At yearend, he will succeed John Bai, who spent close to a decade in roles with Royal Bank of Canada and City National.

Bankers should stop thinking of small companies as difficult to serve, Comerica's Brian Haney says; "How does succeeding in small business make the retail bank stronger?"

Klarna Bank's former chief operating officer was forced to leave his post at the helm of one Sweden's biggest online savings platforms having held the post for less than a week.

American Banker is proud to recognize the honorees for the second annual Most Powerful Women in Credit Unions.