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Dennis Zember Jr. stepped down as the Georgia bank's CEO, citing personal matters. Palmer Proctor, an executive at the recently acquired Fidelity Southern, succeeded Zember.

The Pittsburgh regional, once among the most industry’s most active acquirers, hasn’t bought a bank in more than two years — and it’s in no rush to do so.

Fiserv is supporting mobile bill presentment in to meet a growing demand for receiving and paying bills through smartphones, which are now nearly ubiquitous in the U.S.

Mike DeShazo was selected to lead the San Diego institution after Ann McClure stepped down.

Security companies report a recent spike in spearphishing campaigns originating in Iran and targeting banks.

At Digital Banking 2019, Jeremy Balkin, HSBC's head of innovation, describes how Pepper the robot has changed the way customers and employees engage.

Cort O'Haver, president and CEO of Umpqua Bank, tells the audience at Digital Banking 2019 that the industry is getting too far away from the human touch in customer interactions.

Joel Kashuba, Fifth Third's head of innovation and design, explains to Digital Banking 2019 how understanding four major aspects of human experience — cognitive, perceptual, physical and emotional — is integral to each aspect of customer engagement.

Ralph Evans, director of culture and employee communications at BBVA, says a philosophy of rallying around something bigger than the bottom line helped the bank crystallize its mission.

A large portion of business expensing, particularly travel and entertainment, takes place well outside of the office, making it tough for decision-makers to monitor, according to Yash Madhusudan, Co-Founder and CEO of Fyle.