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The nation's first credit union saw an 88.5% increase in net income for 2018 thanks to a variety of factors, including a one-time payout from the National Credit Union Administration.

Financial institutions lack the puzzle pieces for giving their users a good customer experience within their mobile apps, leaving many dissatisfied and looking for a new solution from payment apps and fintechs, contends James Brown, CEO of Smart Communications.

PayPal has had an on-again, off-again relationship with eBay since the company split off as a unit of the e-commerce marketplace more than four years ago.

Royal Bank of Scotland's top banker will leave the state-backed lender within a year, in an expected move that potentially paves the way for a senior female executive to take his role.

There are important considerations for financial institutions to bear in mind as they build relationships with the likes of Apple and Google.

Starting in December 2016, fast-casual salad chain Sweetgreen stopped accepting cash at restaurants across the U.S. The move was immediately controversial, but it took more than two years for the company to reverse the decision.

The artificial intelligence engine will handle simple queries directly, feed information to customer service reps for others and analyze all calls.

The Michigan-based credit union, which has a branch network across six states, also saw an increase in deposits.

Deutsche Bank and Commerzbank ended talks on a historic tie-up, throwing the future of the lenders into question after a series of failed turnaround plans.

The Oklahoma company will pay $122 million for a bank with three branches in Dallas.