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The information you need to start your day, from PaymentsSource and around the Web. Today: Western Union's earnings get a jolt from technology; Paytm adds chat tech; N26 plans U.K. launch; Equifax board clears inside stock sales after its data breach.

Customer service is steadily expanding within Facebook separate from its payments operations, as part of “an ecosystem for buying.”

Because marketplaces are the fastest growing channel in the e-commerce space, many retailers and sellers that have multiple e-commerce channels will see Amazon’s service as a logical next step, writes Victor Rosenman, CEO of Feedvisor.

During his time as Fed governor, chair-designate Jerome Powell has outlined his views on a host of bank regulatory matters, including the need for regulatory relief, the push for housing finance reform, blockchain and much more.

Federal Reserve Bank of New York President William Dudley is close to announcing his retirement, CNBC reported, citing several people familiar with his plans.

Prince Alwaleed bin Talal, the billionaire with significant stakes in Citigroup and Twitter, was arrested by Saudi Arabian authorities as part of an alleged anti-corruption purge in the kingdom.

James Bennison, head of alternative capital markets at Arch Capital Group, says that a new insurance-linked security helps with regulatory capital requirements and provides information that can help the company to better manage risk.

From overseas programs to grow the movement to initiatives that benefit veterans, kids and more, here's another look at how credit unions are giving back.

After 10 years in operation, Amazon Fresh didn’t grow quickly and the company shifted more focus to its fast delivery service Prime Now, which also offers grocery products.

Many industry observers believe Federal Reserve Board Janet Yellen will retire from the central bank once her term as chair expires in February. But there are reasons she might stay.