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Cross-selling is at a critical juncture. One of the virtually undisputed pillars of bank profitability, the practice of graduating a single-product consumer into a "relationship" covering the full breadth of his or her financial services needs, has abruptly found its way into the regulatory cross-hairs.

Banks should embrace artificial intelligence so that they can more easily navigate policy shifts that will affect their compliance resources and processes.

Welcome to the new PaymentsSource Morning Briefing, delivered daily. The information you need to start your day, including top headlines from PaymentsSource and around the Web. Today: Uber expands "transit pay"; Google embeds bills in smartwatches; Sumitomo tests "face payments"; Microsoft drives Asian blockchain group.

Receiving Wide Coverage ...Nixed: U.S. banking regulators rejected Wells Fargo's revised living will as inadequate and imposed new sanctions on the bank: preventing it from setting up overseas entities and buying nonbank companies. Wells was one of five big banks – the others were JPMorgan Chase, Bank of America, Bank of New York Mellon and State Street – whose living will plans were rejected last April; Wells was the only one whose revision did not pass muster. The bank has until March 31 to submit a third plan; if that one is also rejected, the bank could be hit with more sanctions, including higher capital requirements. "This the first time that regulators have imposed penalties since the country's biggest banks were required to submit 'living wills' starting in 2012," the Wall Street Journal notes. Wall Street Journal, Financial Times, New York Times, Washington Post, American Banker

By now, the term "omnichannel" seems to have lost some of its buzz in the payments world. And that’s because banks are learning that the process of creating a seamless cross-channel experience can't be summed up so succinctly.

President-elect Trump faces legal questions over his idea to hold remittances ransom to fund a wall in Mexico, but the industry should take the threat seriously.

After Wells Fargo became the first U.S. bank ever sanctioned over its resolution plan, observers are wondering what it means for the future of the institution and the living will process.

It is going take some time before it comes to fruition, but the Federal Housing Finance Agency got the ball rolling Tuesday on pushing Fannie Mae and Freddie Mac to begin purchasing manufactured housing loans.

Bank of America's forthcoming mobile app update will include personal financial management features.

North Jersey Federal Credit Union announced that it has become the first credit union in the Garden State to become an official “Juntos Avanzamos” credit union as recognized by the National Federation of Community Development Credit Unions (Federation).