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WASHINGTON — A landmark agreement signed by one of the country's largest credit bureaus and hailed by federal and state officials as a "tough fix-it order" was supposed to usher in a new era where such firms would clean up inaccuracies and better respond to consumer complaints.

The Consumer Financial Protection Bureau released a report detailing shortcomings found in how student loan servicers treat military borrowers.

Apple's customers not only love buying Apple devices, they also love using Apple devices to spend more money at online and mobile commerce sites.

With the looming liability shift in the United States, EMV is on every payment card issuer’s mind, though with the challenge comes opportunities, such as bolstering customer relationships.

Lloyds Bank is exploring a way to use Near Field Communication to authenticate shoppers, but in a twist, it is using the mobile phones to receive – rather than send – the NFC signal.

Banks are particularly interested in fingerprint biometrics right now, likely due to the popularity of Apple’s Touch ID, which is used in Apple Pay.

Jane G. Watkins, president and chief executive officer of Virginia Credit Union, a $2.7-billion institution based in North Chesterfield, Va., said she plans to retire on March 31, 2016, after serving 33 years in various capacities.

The $1.2 billion-asset National Commerce said in a press release Tuesday that it will pay about $37 million in cash and stock for the $300 million-asset Reunion Bank.

Toronto-Dominion Bank has named Michael Rhodes the new head of its U.S. consumer bank.

Stephen Bohanon of Alkami, a vendor of online and mobile banking software, explains why tech companies serving financial institutions need to hire both industry veterans ("Jedis") and innovative outsiders ("Padawans").