10 video interviews that explain banking in 2023

December 25, 2023 6:00 AM

In 2023, the banking crisis roiled the world of finance – but the sector didn't collapse. Banks continued to take in deposits, lend money, and expand their digital presence. Here are 10 interviews with execs and regulators that shed light on what happened this year in banking and what trends will drive the industry into 2024.

Ernie Johansson and Nandita Bakhshi

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Anatomy of a deal: How BMO and Bank of the West came together

Bank mergers and acquisitions are difficult to see through to completion, especially in this regulatory environment. Two executives behind the BMO-Bank of the West transaction, which closed earlier this year, speak with American Banker Editor-in-Chief Chana Schoenberger to tell the story of the deal and what BMO's plans are now. Ernie Johannson is Group Head, North American Personal & Business Banking, at BMO; Nandita Bakhshi was CEO of Bank of the West until the transaction closed and was then Special Advisor to BMO's CEO. Both are past honorees of the Most Powerful Women in Banking.

Paul Vincent

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The bank president preparing USAA to lead in the next 5 years

Banking veteran and president of USAA Federal Savings Bank, Paul Vincent, joins American Banker's Kyle Campbell to look ahead at what the next five years of banking holds. Vincent shares insight on leading a bank that provides financial services to millions of veterans and their families and which topped our bank reputation rankings this year. He reflects on how this year's banking crisis has impacted how he is steering USAA into 2024.

Aarthi Murali

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M&T's chief customer experience officer on the interconnectedness of employee and customer experience

Aarthi Murali, M&T Bank's chief customer experience officer, now handles both the customer and employee experience. She spoke with Mary Ellen Egan, Senior Editor for Women's Programs, about how the importance of a shared foundation of culture, philosophy, mindsets, beliefs and behaviors contributes to an organization's success.

Matthew Fraser

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NYC's Chief Technology Officer shares how artificial intelligence is modernizing America's largest city

The future in which artificial intelligence shapes America's city is here. New York City's Chief Technology Officer, Matthew Fraser, joins American Banker's Penny Crosman to discuss how NYC is on the forefront of the AI revolution, harnessing the technology to protect public safety, create cyber resilience in both the public and private sectors, and guard against the next health outbreak.

Adrienne Harris

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New York's Top Financial Regulator on the Lessons of the Banking Crisis

Following this spring's banking crisis, New York State's top financial regulator, Superintendent Adrienne Harris, discusses the takeover of Signature Bank, and the lessons learned on the resiliency of America's banking sector. Two years into leading the Department of Financial Services, Harris shares how she is modernizing the supervision of the state's banking and finance sectors, while also setting the standard of digital currency regulation and rules for using AI.

Mark Calabria

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Mark Calabria on how to make the housing market healthy again

Mark Calabria, former head of the Federal Housing Finance Agency and author of the new book "Shelter from the Storm," sits down to chat with Heidi Patalano, editor-in-chief of National Mortgage News, about his tumultuous time in power, what navigating COVID relief for homeowners taught him and what he thinks mortgage lenders can expect in the coming months and an election year amid high rates, sluggish originations and economic uncertainty.

Katy Knox

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What the next generation of wealth management clients want, with Bank of America's Katy Knox

Why should young people go into wealth management? What are multigenerational families looking for in a private bank? What digital tools are these clients using now? Katy Knox, President of Bank of America's Private Bank, discusses her recruiting strategy, client experience, and what's next in her industry with Chana Schoenberger, American Banker's editor-in-chief.

Tim Mayopoulos

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Anatomy of a bank failure and resolution: Silicon Valley Bank

When Silicon Valley Bank failed, the FDIC brought in veteran turnaround exec Tim Mayopoulos to handle the resolution. Previously the president and CEO of Fannie Mae, Mayopoulos stepped into the middle of the 2023 banking crisis. He sat down with American Banker Editor-in-Chief Chana Schoenberger to discuss what happened to SVB before and after its failure, how to prevent bank runs, and what bankers can learn from the fast-moving, social-media-fueled crisis.

Jackie Reses

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Building a fintech-focused bank

Former Square exec Jackie Reses and four colleagues bought and relaunched Lead Bank in 2021 as a fintech-focused community bank. She was named one of the Innovators of the Year for 2023. Now the CEO and chair of the bank, Reses sat down with American Banker technology reporter Catherine Leffert on the sidelines of the Digital Banking conference to discuss how to start a bank, what banks need from their core banking system providers, and what to expect in the year ahead.

Michael Hsu

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OCC's Hsu talks banking crisis, mergers and regulatory reforms

Regulatory changes are brewing in Washington. Between the final implementation of the Basel III international framework, supervisory reforms in response to recent bank failures and the modernization of the Community Reinvestment Act, some banks could face a new set of regulatory obligations in the months and years ahead. Acting Comptroller of the Currency Michael Hsu sat down with American Banker's Federal Reserve reporter, Kyle Campbell, to discuss these and other policy considerations, including the relationship between banks and fintechs and how to best address merger and acquisitions at a time of continued instability in the banking sector.