Machine learning

The most popular features of the AI-driven virtual assistant include transaction search and spending alerts.

An executive at the Rhode Island company said the complexity of business lending remains an obstacle to switching to entirely automated, paperless operations.

Reports of improper charges by perpetrators who know the victim soared last year. Issuers and card networks are failing to tighten security, clearly label transactions and police chargebacks, critics say.

AI can help reduce risk, make more loans and find ideal members for credit unions.

JPMorgan Chase said it wants to improve training for technology-related jobs and help community college programs. The five-year initiative is one of several the company has announced in recent years in the name of community development.

Software startups say bringing borrowers, builders and lenders onto one digital platform can remove some of the risks lenders faced during the crisis.

Leading investors say too many traditional financial institutions, out of their depth in fintech investment, end up imposing controls that slow down otherwise nimble young companies.

The lab works with more than 200 data scientists to create access to affordable credit and help financial firms match products to customers, the company says.

There are a number of actions financial institutions should take to improve their application of machine learning and data analytics technologies.

The companies have teamed up on a product to help banks, especially small ones, give customers more accurate insights into their own financial health.