Machine learning

The payments company has loaned $5.5 billion to 275,000 small businesses, thanks to a data-driven process free from human interaction.

New data analytics could help provide more comfort to banks in doing business with the cannabis industry, despite restrictive federal laws.

It should offer some form of guidance to spur innovation, a former official with the bureau says.

New data analytics could help provide more comfort to banks in doing business with the cannabis industry, despite restrictive federal laws.

Banks should stop competing on volume with large techs and start competing on added-value services to win over customers.

Short of replacing member service representatives with robots, artificial intelligence has the capacity to help credit unions make better lending decisions that can improve business.

It should offer some form of guidance to spur innovation, a former official with the bureau says.

It's time to establish a fintech commission.

It's time to establish a fintech commission.

At TCF National Bank in Detroit and First National Bank of Omaha, early results from artificial intelligence pilot programs are strong.

The custody bank has deployed more than 300 bots and is using artificial intelligence throughout the organization.

Renaud Laplanche, one of the first fintech disruptors, is launching an unusual type of credit product at Upgrade, his new company, that is a cross between a credit card and an unsecured loan.

A thorough process for approving experiments with artificial intelligence, clear philosophical principles and diverse human involvement are some of the ways BofA says it's working to ensure AI does no harm.

Freddie Mac's test of artificial intelligence to make lending decisions could be a significant turning point in broadening the use of the technology.

Melissa Koide, co-founder and CEO of FinRegLab, analyzed loan data from six lenders that use cash-flow data in their underwriting. She shares what she found.

Hawaii State FCU has a dedicated branch for testing new products. It's a format that other institutions could follow.

The bank has been deploying artificial intelligence in every business line, conducting research to find out what consumers think about the technology, and holding a roundtable with experts to define "responsible" AI.

Credit unions have traditionally struggled to access analytics due to limited resources but that is now beginning to change thanks to recent advances.

Credit decisions were a natural place to start with artificial intelligence, but now banks and credit unions are taking the technology to all parts of their businesses.

Changes in consumer behavior patterns will force banks to reassess the information they use to attract customers.