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Credit unions were already transforming their home loan operations before COVID-19, but many of the adjustments made as a result of the outbreak are likely to become permanent.
March 26
International Document Services Inc. -
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The company aims to help borrowers apply for home loans in as little as 15 minutes by automating immediate validation of bank information used in qualification.
December 4 -
The coronavirus pandemic has turned every industry on its head. For lending, it exposed the need for modernized, fully digital platforms.
October 22 -
The court struck down a 2015 update to the Telephone Consumer Protection Act, which permitted robocalls to cellphones for government-related debt collection.
July 6 -
Credit unions have achieved success in areas like auto and consumer loans but there is still room for them to increase their home lending.
October 23
CU Direct -
The Minneapolis company attributed the uptick to new tech tools, additional loan officers and other process improvements — not to mention the refi boom fueled by lower rates. It’s a formula other banks are expected to copy.
October 16 -
The mortgage industry has put more emphasis on organizing data in a digital manner and presenting it in an easily digestible format.
September 18 -
The Michigan-based CUSO has acquired a stake in NestReady, giving it exclusive industry rights on the mortgage technology firm's products.
June 20 -
There's plenty credit unions can do to compete with the likes of Quicken Loans' Rocket Mortgage, but sources cautioned more than technology will be needed to boost the bottom line.
April 10 -
The Federal Housing Administration is returning to manual reviews of higher-risk loans it insures because it's finding that a growing share have lower credit scores, higher debt-to-income ratios, or both.
March 18 -
A security lapse left millions of mortgage records exposed online without proper data protections, according to security researchers.
January 23 -
Timothy Mayopoulos is back in the mortgage industry, becoming the new president of the digital mortgage technology developer Blend, months after leaving his post as Fannie Mae’s CEO.
January 22 -
Augmented devices and automation will push banking services beyond the current mobile phone delivery model into a virtual world — but how, exactly? Bank of America, Wells Fargo and others are trying to find out.
December 13 -
Some mortgage lenders are tapping artificial intelligence and machine learning to improve operational efficiency and enhance the borrower experience, but complexities do exist in implementing the technology.
October 5 -
AI and blockchain technology are going to change the financial services business. How much? Steve Brown, aka "The Bald Futurist" suspects you're underestimating.
September 19 -
Bill Emerson, the vice chairman of Quicken Loans, said mortgage lenders need to give time to consider innovation and not be deterred by naysayers.
September 18 -
It's good advice in any relationship context. SunTrust's Bryce Elliott wants transparency from his technology partners. "It's OK to tell me no."
September 18 -
The bank pared down its application to 50 questions and allows customers to do the easy work before turning it to the loan officer.
September 18 -
To help close deals, there are steps online lenders can take to establish a quick and personal connection with real estate agents.
September 18

















