Mortgage technology

There's plenty credit unions can do to compete with the likes of Quicken Loans' Rocket Mortgage, but sources cautioned more than technology will be needed to boost the bottom line.

The Federal Housing Administration is returning to manual reviews of higher-risk loans it insures because it's finding that a growing share have lower credit scores, higher debt-to-income ratios, or both.

A security lapse left millions of mortgage records exposed online without proper data protections, according to security researchers.

Timothy Mayopoulos is back in the mortgage industry, becoming the new president of the digital mortgage technology developer Blend, months after leaving his post as Fannie Mae’s CEO.

Augmented devices and automation will push banking services beyond the current mobile phone delivery model into a virtual world — but how, exactly? Bank of America, Wells Fargo and others are trying to find out.

Some mortgage lenders are tapping artificial intelligence and machine learning to improve operational efficiency and enhance the borrower experience, but complexities do exist in implementing the technology.

AI and blockchain technology are going to change the financial services business. How much? Steve Brown, aka "The Bald Futurist" suspects you're underestimating.

Bill Emerson, the vice chairman of Quicken Loans, said mortgage lenders need to give time to consider innovation and not be deterred by naysayers.

It's good advice in any relationship context. SunTrust's Bryce Elliott wants transparency from his technology partners. "It's OK to tell me no."

The bank pared down its application to 50 questions and allows customers to do the easy work before turning it to the loan officer.

To help close deals, there are steps online lenders can take to establish a quick and personal connection with real estate agents.

The migration to digital may change the way loan officers work, but it won't make them less essential: BofA Consumer Lending SVP John Schleck.

At Digital Mortgage 2018, Bill Emerson, the vice chairman of Quicken Loans and its parent company Rock Holdings, outlined a vision of dramatic digital disintermediation.

Ellie Mae EVP Joe Tyrrell talks customer acquisition strategy. Crafting a personalized consumer experience, he says, starts with data.

Shifting to digital processes requires rethinking staffing levels and responsibilities. Mid-America Mortgage CEO Jeffrey Bode outlines how his company has adjusted.

LoanDepot's CEO Anthony Hsieh delivered a bracing message to mortgage lenders on Monday — strong new competitors are coming into this market, so they need to expand their offerings.

Loan officers whose habits are attuned to the refi market need to improve their relationship game to make it in this business, NBKC Bank's Dan Stevens told attendees at Digital Mortgage 2018.

Customers are increasingly demanding that their mortgage providers provide more than loans; they want help finding a realtor and handling all the pieces of the mortgage process, said Anthony Hsieh, CEO of loanDepot, during the opening keynote at Digital Mortgage.

Banks aren’t the only ones that need to keep pace with digital innovation — government agencies must also work to stay relevant.

The administration’s recent report on fintech innovation discussed ways to adopt electronic promissory notes — or eNotes — and automated appraisals in federal mortgage programs.