Brightware Inc., a four-year-old developer of customer service software for the Internet, last week raised $14.4 million of venture capital financing, bringing the total funds it has raised to $32 million.

The Novato, Calif.-based company is a leader in developing artificial intelligence software that can respond to requests initiated via electronic mail, according to International Data Corp., Framingham, Mass.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.