Kenneth Torreyson, senior vice president of human resources at Wachovia Corp., knows that there is more to employees than their job descriptions.

Over the past year, the banking company based in Winston-Salem, N.C., has eliminated nearly 1,000 jobs through acquisitions and consolidations. Nevertheless, less than 100 employees have been laid off.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.