The Consumer Financial Protection Bureau's examination process, enforcement actions and remittance rule all came under heavy fire on Friday as banking industry representatives engaged in an intense but polite panel discussion with a top agency official.

Michael Gordon, senior counselor to the director of the CFPB, listened attentively to some of the complaints aired at the annual meeting of the Clearing House Association in New York, and said the agency is trying to improve its relationships with the industry.

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