Banks are stepping up to meet the needs of customers who could miss their next paycheck or two due to the government shutdown.

Several banks in the Washington, D.C., region say they are urging customers affected by the shutdown to contact their local branches if they are concerned about meeting loan payments or getting socked with hefty fees for overdrawing their accounts. Some, including Capital One Financial (COF) in McLean, Va., are actively promoting assistance programs while others say they will handle situations case by case.

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