When First National Bank of Chicago introduced $3 teller charges on some transactions this year, community bankers helped turn the policy into a public relations nightmare.

First Chicago, which meanwhile has retreated somewhat on applying the fees, insisted that in fact in was only following the pack. "Every community bank out there is charging you a teller fee," a spokeswoman said. "They're calling it something else."

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.